Refund policy

Return & Exchange Policy

All of our wedding shoes and accessories are made-to-order and custom crafted just for you. Because of the personalized nature of our products, we are unable to accept returns or exchanges.
All sales are final.
Please double-check your size, color, and customization details before placing your order. If you have any questions before ordering, we're happy to help — reach out to us via chat or email before purchasing.
Damaged or Defective Items If your order arrives damaged or defective, please contact us within 48 hours of delivery with photos and we will make it right.